Terms & Conditions
Customer Care
Shepherd Pottery and Art is committed to providing excellent customer care. We aim to resolve all customer queries and requests as soon as possible and to keep our customers informed throughout the process. We will always try to resolve any issue in a timely and efficient manner. We have a zero-tolerance policy for poor customer service.
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We will always:
-be polite, professional, and courteous
-be responsive to customer inquiries and requests
-handle customer complaints promptly and effectively
-continuously strive to improve our level of service
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If you have any questions about this policy, please contact us on the contact page of this website.
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Contact
We offer two methods to contact us:
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Email - shepherdpotteryandart@ gmail.com
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Contact page on this website
Payment Methods
- Credit / Debit Cards
- Venmo
- Paypal
- Check or cash
Privacy & Safety
Shepherd Pottery and Art will never sell, trade or distribute your personal information for marketing purposes. After you make a purchase with us, all payment information will be deleted after the payment is processed. The only personal information we will store will be your email address for our own future marketing purposes.